Frequently asked questions
Is your silver jewellery real?
Yes, all our pieces are made from 92.5 sterling silver, ensuring both authenticity and durability. Most of our pieces are stamped with 925 mark (few smaller pieces may not be marked) and you get Authenticity certificate with every product
Will the jewellery tarnish?
Silver naturally reacts with air and moisture, so slight tarnishing can occur. The good news—it’s completely normal and easy to clean. And you can get the jewellery re-plated at nominal charge.
What is the interchangeable concept?
Our interchangeable design means you can attach & detach charms/element in the same piece to create new look without buying more.
How long does delivery take?
As all our products are ready to ship, we dispatch the order within 24 hrs. The delivery takes 4-5 working days. We also offer 1 Day/same day delivery within Bangalore. However there is an additional charges for Same Day Delivery.
Do you offer customer support if I have an issue?
Absolutely. Our team is always happy to help with any queries or concerns—you can reach out anytime. We are available at 9928170037 on phone call as well as on Whatsapp. You can also DM us on instagram at foxbox_jewels